{"xsrfToken":"329b9f95c91cdc9083c77558f40d16f6ed0c6840_lout","branding":{"id":"1","key":"shd","name":"Scrumvee HelpDesk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#57a8ad","headerLinkHoverBGColor":"#57a8ad","headerBadgeColor":"#57a8ad"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6bff309d-e902-4812-aa1d-3ac06ecbab70/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjU5MjllOC0yOTYwLTQ1MWUtYTU0Mi1lMjQyMzZmZjAzN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZiZmYzMDlkLWU5MDItNDgxMi1hYTFkLTNhYzA2ZWNiYWI3MCI6WyJyZWFkIl19LCJleHAiOjE3MjkwNTUxNjIsIm5iZiI6MTcyOTA1NDU2Mn0.iJMuxxSkLLvoXfvQYhzUZi4BMSEWM4ugB5_qGOQ73CI&client=cb5929e8-2960-451e-a542-e24236ff037f&mode=fit","logoId":"6bff309d-e902-4812-aa1d-3ac06ecbab70","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Scrumvee Help Center","sharedPortalName":"Scrumvee Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Scrumvee Help Center","sharedPortalName":"Scrumvee Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0095ab","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7a0746d2-3e01-44f0-907f-fd3476ec8779/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjU5MjllOC0yOTYwLTQ1MWUtYTU0Mi1lMjQyMzZmZjAzN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdhMDc0NmQyLTNlMDEtNDRmMC05MDdmLWZkMzQ3NmVjODc3OSI6WyJyZWFkIl19LCJleHAiOjE3MjkwNTUxNjIsIm5iZiI6MTcyOTA1NDU2Mn0.LvMCLde-e8DU93n-oO7eL1cX8tccm2TsU-0tvYuvUUk&client=cb5929e8-2960-451e-a542-e24236ff037f&height=300&mode=fit","bannerMediaApiFileId":"7a0746d2-3e01-44f0-907f-fd3476ec8779","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"shd","projectId":10107,"serviceDeskId":1,"name":"Scrumvee HelpDesk","description":"<p>Welcome! You can raise a Scrumvee HelpDesk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10517,"iconUrl":"https://scrumvee.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10500,"iconUrl":"https://scrumvee.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10500","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10525,"iconUrl":"https://scrumvee.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10510,"iconUrl":"https://scrumvee.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10510","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10545,"iconUrl":"https://scrumvee.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10532,"iconUrl":"https://scrumvee.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10506,"iconUrl":"https://scrumvee.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10526,"iconUrl":"https://scrumvee.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3,4,6,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0b529bbf-6466-3b13-897c-e39fcd7a93f5","appLinkName":"System Confluence","appLinkUrl":"https://scrumvee.atlassian.net/wiki","spaceKey":"SHD","spaceName":"Scrumvee HelpDesk","spaceUrl":"https://scrumvee.atlassian.net/wiki/spaces/SHD","isServer":false},"labels":[],"projectKey":"SHD","serviceDeskId":1,"kbLinkDomainURLs":["https://scrumvee.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjU5MjllOC0yOTYwLTQ1MWUtYTU0Mi1lMjQyMzZmZjAzN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjkwNTU3NjIsIm5iZiI6MTcyOTA1NDU2Mn0.UjPiu6aannABIs9FXZ46tXvOnasHv9P16rRcH_oIf4M","targetCollection":"upload-project-10107","endpointUrl":"https://api.media.atlassian.com","clientId":"cb5929e8-2960-451e-a542-e24236ff037f","tokenDurationInMins":20}},"kbPage":{"id":1160544356,"title":"Subscriptions basics","url":"https://scrumvee.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/1160544356","space":{"key":"SHD","name":"Scrumvee HelpDesk","id":793083906},"serviceDeskIds":[1],"appLinkId":"0b529bbf-6466-3b13-897c-e39fcd7a93f5","idInString":"1160544356","projects":[{"projectId":10107,"serviceDeskId":1,"portalId":1}]}}